NEED A SPOT?
SUPPORT
Effective 10 July 2026
Tell us what happened, what you expected, and which device you use. We’ll help you get back to maxxing.
Contact
Email support@vinglabs.com. Include your device model and OS version when reporting a technical problem. Never send a password, full card number, or secret key.
Quick fixes
- Indoor GPS can drift. Use manual correction if you trained.
- Automatic check-ins require background location permission.
- Home Screen widgets must be added through your device's widget gallery.
- Use Settings → Restore purchases after changing devices or store accounts.